Why you should choose us
What are our customers saying?
DATAstox saved £18k per year in resources costs allowing the stores department to re-invest time in changing the way in which we source materials for local housing repairs.
DATAstox reduced yearly stock take time from 2 days to 5 hours and saved us over £800 in resource costs.”
Paul Smith
Procurement and Stores Manager
DATAstox MT Asset Tracking & Material Control
Call us today for more information.
Making technology work for you
Summary
With more than 27 years experience and an enviable reputation in delivering real, working solutions with excellent training and on-going support it is easy to see why.
Managed IT Services
Physical Security
DATAstox host the service with Ionos Group SE:
Ionos control physical access to the building;
● Their building has state of the art facilities for uninterruptible power, fire suppression and protection against flood, fire and burglary;
● Access to their building is controlled via multiple chip cards, weight checking, face recognition, pin codes, airlocks and over 150 permanently recording video cameras;
● The servers are dedicated, they are not used by anyone else;
● Ionos staff do not have passwords to access the servers, only DATAstox do;
Data Security
From a Data Protection point of view neither DATAstox or Ionos are recognised as Data Controllers under the Act as we do not determine the purposes for which, and the manner in which, personal information is to be processed.
DATAstox are Data Processors as we obtain, record or hold the data. Ionos are not Data Processors as they do not obtain, record or hold the data (in a similar vein, Zebra, Microsoft and Dell are not Data processors as they do not obtain, record or hold the data).
https://tonysmiththathousingitguy.blogspot.com/2024/02/life-on-the-telephone-omnichannel-digital-platform-RSL.html
Pleased to be mentioned
How we like to work with clients
For example, one mutual supplier to a client I work with is very telephone orientated. My contact there who is extremely responsive most often asks to, “can we all jump on a call and talk it through”? The attitude is that primarily we change and improve culture, one conversation at a time. This works, although most likely what is discussed would also be exchanged in an email too, just to make sure everyone was on the same page.
Our Competition
In contrast, another supplier contact this week replied to a weeks old SMS query message to a work number, with a “sorry, no one uses the phone anymore”. I dodged a bullet there, I could’ve have wasted more time and left a voicemail there 😉
How true !
It was just one of those moments where for a change I was in the position of some of those residents at the end of our solutions and technology. The tech however good will always be somewhat second-rate to a well trained human, who might be relied on to provide more of an experience, than a transaction. You might be familiar with the phrase “people buy from people” that is often used to describe the importance of building relationships in sales.
In other words, people are more likely to do business with someone they know, like, and trust.